GreenTec Auto came to our house in Maine to install a replacement battery in our 2006 Honda Civic Hybrid. The technician had to drive up from northern Connecticut.
The technician who came was as nice as pie. He took tremendous care to clean everything, including the car and himself, and to maintain social distancing as needed in the COVID pandemic. He inspired confidence because he was thorough and quick. He came on time as scheduled. Well, more precisely, he came a little early, but he called before coming to the house, and it worked out well.
The new battery (now several months after the replacement) is working great. As soon as it went in the car’s operation improved noticeably, it ran quieter and smoother and most importantly the battery was charging. It’s been running well ever since. We are very, very pleased with the work that was done, and I hope we can keep the car in use for several more years as a result of it.
These guys were really nice to work with. One of the tech guys on the phone was extremely knowledgeable about the repairs. I asked him whether the technician had to take the back seat out. You could almost hear him mentally picturing the model and type of car, and then he said, “No, on that model, you don’t.” It sounded like he’d done this kind of repair himself at some point. What better resource could you hope for, on the phone?