Mike arrived from the Streamwood IL office about 2 hours away, right on time. I was impressed with how efficient, focused and knowledgeable he was as he installed my hybrid battery. He answered all my questions regarding the new battery pack system and explained everything clearly. He was done in less than an hour. The money spent and the time saved were well worth the great service I received and the outstanding technician (Mike) that did the work. I shopped around before deciding on where to have my 2005 Prius serviced. The price was great for the four-year warranty. The customer service personnel (Brad and Heidi) were pleasant and helpful. I was able to schedule the service that morning about 8 a.m. and have the battery installed by 1 p.m. that afternoon. Great service all around from a great company!
Brad B
Lexington, IL