If you need a hybrid battery or inverter pump, this is the place to go. If you are hoping for professional, expert, and ontime information, Greentec and especially Heidi Carter are the people to contact. Heidi shepherded me through a complicated problem with my Prius and made it easy for me to understand what I needed to know.
Greentecauto is a 100% reliable and professional company! ☆☆☆☆☆
Valerie Anderson
Vancouver, WA
My experience with Greentec, Auburn, WA.
Excellent customer service and very reasonable product and service charges.
After I installed a hybrid battery pack from Greentec I tried starting the car. ALL the warning/alarm lights were on so of course it wouldn't start. The transmission would only go into neutral and park. The hybrid battery status was good - charge level at two bars from the top.
I called the shop and asked it they had any 'tips' on how to reset the alarms. The first question Joel, the manager, asked was if the orange service safety plug was installed. "Yes", I replied. After a bit more discussion he said he was going to do some battery pack test runs the next day and if my location was near his test route he would stop-by to look at the problem. We set a time for the next morning.
He arrived at the scheduled time and within a minute he had the car running.
I am a dummy... While the safety plug was 'in-place' -- lever up -- I hadn't pressed/slid the lever down so it WASN'T properly installed.
Joel went above-and-beyond & out-of-his-way at NO charge to fix the problem.
This IS excellent/real customer service!!!
Thank you Joel!!! Thank you Greentec!!!
Tom
Auburn, WA
I can't say enough good things about the work that Auburn WA, GreenTec Auto did today on my car. I wasn't sure if I needed a new battery install or not, but they did a full checkout of my Hybrid battery and found it to be in pretty decent shape and recommended that I hold off for a bit to do the replacement. They also informed my that my regular car battery was going bad and needed replacement. All that took about 45 minutes at most. And GreenTec didn't charge me a dime for all that work. They were kind, effective, efficient and I will most certainly go back to them when my battery is nearing its replacement time. GreenTec is clearly in this for their customers, and not a for making a quick buck. They will treat you right. I highly recommend them.
Randy Sampson
Seattle, WA
The Best! They could have easily charged for much more expensive repair, but did only what was required. Did the job quickly and correctly. Recommend HIGHLY!
Gregory Honeycutt
Kent ,WA
Just had a hybrid battery install in my 2007 Toyota Camery by Mr. Moe. very knowable. Answered every question I had. He was prompt and polite. Hopefully the refurbished battery last a long time. Will do an update. Thank you Grrentec.
George & Dixie Doughty
Olympia, WA
2 weeks on my new 2010 Prius battery; it has been flawless as has my Prius (purchased new). I am back up to 50mpg and it drives like new. My mileage was down to 43 and battery wasn't charging up like it used to so decided to replace it out of an abundance of caution. I took it to the shop in NE Portland and Ben got me in and out in less than an hour. I was very impressed with the customer service and product. I highly recommend it.
Larry Hansen
Vancouver, WA
I bought a used 2008 Prius in 2010 that has slowly gone from 48-50 mpg to 40 mpg and the battery indicator showed loss of charge happening much faster than when I bought it. I read about Greentec online and finally called to purchase the 4 year warranty replacement battery pack. Upon receiving an out-the-door price I ordered the battery with installation at the Auburn, WA. facility. Within 5 minutes I had an e-mail invoice with a price $400 cheaper than quoted due to the summer sale (what a nice surprise). Within about 3 hours, Gaven from the Auburn facility, called me to set up an installation time and suggested it could be done that afternoon. Since I live 71 miles away I elected for the next morning at 9:00 am. On arriving this morning I found Gaven and another individual ready to go to work. 30 minutes later I was back on the road again headed home. Wow that was quick. I shortly could tell that some of the old pep I had been missing was back again as the engine performance came back to life. After putting about 100 miles on the new battery from my trip home I found I am averaging 51.2 mpg. Wow, I never expected this kind of improvement from a battery replacement. I never write reviews for anything but because of this incredible improvement wish to finally endorse a company and product. Thank you Greentec Auto.
John Laurie
Sequim, WA
Bought a battery for my Honda insight 6-months ago and the car showed a error code for a bad battery..called GreenTec with code info and they were right on it getting a new improved battery installed very quickly... I REALLY appreciate service like that... it is rare these days THANK YOU !
Mike
Kennewick, WA
Because I could get one of GreenTec's rebuilt hybrid batteries for half of what it would cost me to get a new battery for my 2005 Honda Accord Hybrid, I drove 125 from Richmond, VA, to Lothian, MD (outside DC) to get a GreenTec battery. I was also persuaded to go by the helpful information and comments that I was able to get over the phone. What most impressed me was that the service man removed my old battery, installed the new one, and checked everything out in less than one hour. He was also friendly , answered all my questions, and was otherwise informative. I'm so glad that i discovered GreenTec over the internet.
Ellis West
Richmond, VA
Superior service!!! Best service I have experienced in a long
time. They were honest and the installation was done in very little time. Steve was my installer and he is the most knowledgeable guy. He even tested the car to be sure that the battery was the issue with the car before replacing it. I would definitely recommend
this company to anyone looking for a battery for a Prius. Total cost was $1700
with installation and was done in my driveway. Dealer quoted $4600.
Ellicott City, MD
Greentec Auto is the ONLY company in the Seattle, WA area that knows your hybrid vehicle from end to end.
We are proudly servicing Hybrid cars in the Seattle Metro area and surrounding states. Greentec has a combined 35 years of general automotive experience, so you can relax knowing we are going to take care of your Hybrid vehicle. We go beyond just installing your battery. We make sure your questions are answered, and that you’re getting the best price for the highest quality product.
