TERMS AND CONDITIONS OF SALE AND DELIVERY OF PRODUCTS
Greentec Auto will provide shipping costs of your new battery to the location of your choosing. We will provide free shipping to a business. However, shipping to a residential location will be subject to a $125 fee. Honda batteries are exempt from this fee.
New batteries shipped directly to customers or their chosen mechanic will require a core deposit of $750. Select new batteries, limited to batteries for Lexus, Dodge, Cadillac, GMC, and Chevrolet automobiles, will require a $1000 core deposit.
You will be responsible for shipping your old battery (core) to a GreenTec location. Shipping costs for return freight to Greentec Auto will be deducted from the core deposit. All cores must reach a GreenTec location within 45 days in order to be eligible for a core deposit refund. Cores must reach a GreenTec location within 90 days maximum or the warranty on your new battery will be void.
You are welcome to ship using our carrier accounts, which are directly billed to Greentec Auto. Shipping costs will be $100 for all Honda cores and $150 for all other HV cores. You are eligible for a full core refund in two ways: (1) If you return your core to one of our local shops; or (2) If you provide the funds for shipment without using one of Greentec Auto’s carriers. If customers elect to ship without using Greentec Auto’s carriers, customers will need to email a copy of the receipt to firstname.lastname@example.org. However, cores should be shipped to Greentec Auto's locations on a pallet to avoid damage, and any damage due to improper shipping will be deducted from the core deposit.
To return your battery core, simply repackage the core and follow the instructions provided to you in the shipping label package sent to you with your new battery. If you are in need of a new set of instructions, call Greentec Auto and our Sales Representative will get them sent to you either by fax or email.
Make sure that ALL parts are returned with the battery, including, but not limited to the ECU and other vital components of the battery. If parts are missing, a pre-determined amount will be deducted from your core refund.
For your convenience, shipping costs for return shipping is deducted from your core deposit. However, if you wish, you may purchase return shipping yourself. If you wish to keep your core, contact Greentec Auto. Your core deposit WILL NOT be returned to you if you decide to keep the core.
After receiving your core, Greentec Auto will refund the remaining balance of your core deposit back to the purchasing card. If you would like the refund returned in any other form of payment, let your sales representative know at the time of purchase.
GREENTEC AUTO DOES NOT OFFER A CASH REFUND!
Please note that, GreenTec Auto must receive your core within forty-five (45) days of you receiving your new battery for the core deposit to be refunded.