Jared takes pride in his work and is committed to helping customers. Not only was Jared prompt, friendly, professional, knowledgeable, and thorough, he also explained what he was doing as he worked. He quickly diagnosed our problem, patiently and expertly dealt with a snag, and got us up and running with a smile. I so wish we lived closer and we could have him work in our cars all the time!! Thanks for making this process so easy.